Beer of the Month Club
This morning it’s something for the guys out there. Did you know that there was such a thing?? And you can sign him up for 3, 6 or 12 months. And he is going to love the fact that he gets to try those independent breweries. If the same old, same old doesn’t interest the man in your life, this should do the trick.
“Each month, our brewing experts sample dozens of specialty-brewed, hand-crafted beers from independent breweries nationwide. Only the best-of-the-best become selections of the Beer of the Month Club. Each monthly selection features twelve bottles of hard-to-find, micro-brewed beer from two different award-winning breweries and each shipment includes up to four different varieties of premium beer.
We offer 3, 6, and 12-month clubs; a Beer of the Season Club with specialty, hard-to-find beers each spring, summer, fall and winter; and ongoing monthly clubs.”
Available at Amazing Clubs.com
Tags: guy stuff, Wish List
1 opinion for Beer of the Month Club
Rob
Jul 10, 2007 at 4:35 pm
Complaining about the company Amazing Clubs (ICG America)
See their Better Business Report at: http://www.connecticut.bbb.org/commonreport.html?compid=30001345
My experience: not what I ordered and bad customer service. Need I say more?
I recently received my first shipment from the Beer Of The Month Club sold by Amazing Clubs. They clearly promised on their web site “up to 4 different varieties” of beer, but only sent 2. When I inquired, they told me that the program now only shipped 2 varieties per month.
Since that meant that I would never receive “up to 4,” and since 2 is less than 4, I felt I had not received what I paid for. If I knew the club would only send 2 varieties, I would not have ordered from them.
While complaining to the company I was treated very rudely by Elena, the head of operations for this 10 million dollar firm. Since she could not counter my valid argument with one of her own, she just got more and more rude. I had to end the conversation because it was like arguing with an arrogant 12 year old.
Since I was treated so rudely, I emailed the president and followed up to get a reply. When he finally responded, he was just as rude as Elena and even more arrogant. He refused my request for a full refund, said he did not believe me and told me he was better off without me as a customer. In a subsequent email, he became insulting in the manner of a 12 year old. I tried to reply, but he blocked my email address- I guess it’s important to him to get the last word
Here is a copy/paste of the product description from the web site:
Each monthly selection features twelve bottles of hard-to-find, micro-brewed beer from two different award-winning breweries and each shipment includes up to four different varieties of premium beer.
Here are excerpts from his replies. I have not altered one word in the text selections below.
-I do not agree with your email nor your comments regarding Elena Loyola
-when it comes to Elena’s word vs. yours, it’s a very easy choice for me
-Your decision to take your business elsewhere is a very good one for our company
-Your interpretation of our product description aptly demonstrates your remedial understanding of the English language
-And, by all means, please feel free to consider this email harassment
-It’s really very simple and even you should be able to understand it
-I realize this is probably hard for you to understand. But then, you are one of those consumers who has been gifted with an unreasonable sense of entitlement
-You are exactly the kind of customer (and person) I try to avoid and that is one of the main reasons I have been so successful in building numerous multi-million dollar companies with hundreds of thousands of satisfied customers
-I’m very, very good at what I do.
-You, on the other hand, are a fine example of what is wrong with our society in this age: just another person who thinks he’s special for no reason and who wants to be treated as such without regard to what he is actually entitled
-Best, John Paterson Founder & CEO ICG America, Inc. 203.517.4560 jp@icgamerica.com
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